In order to fix a paper jam in a copy machine, gain access to the paper and pull it out slowly before replacing the lid. Discover the importance of using caution when fixing a paper jam in a copier with help from an IT professional in this free video on fixing paper jams. Expert: Matt Berkowitz Contact: enduserblues.blogspot.com/ Bio: Matt Berkowitz is an IT professional specializing in end-user support for internal networking and hardware-related functions. Filmmaker: Dimitri LaBarge